Terms of Service

1. Agreement and contract order

These Terms of Service are a legal agreement between 413 Vision LLC, a Colorado limited liability company that operates MewGo (“413 Vision,” “MewGo,” “we,” “us,” or “our”), and the person or entity that accesses or uses MewGo (“Customer,” “you,” or “your”). If you use MewGo for an organization, “Customer” means that organization.

You accept these Terms by creating an account, accepting an invitation, clicking an acceptance control, signing an order that incorporates them, or accessing MewGo after receiving notice of them. Our Privacy Policy explains how we handle personal data and is incorporated by reference where applicable.

A signed order form, statement of work, data processing addendum, or other negotiated agreement between Customer and 413 Vision may add to or change these Terms. If documents conflict, the signed negotiated agreement controls first, then the order form, then these Terms, and then product documentation, unless the higher-priority document says otherwise.

2. Eligibility and authority

You must be at least 18 years old and legally able to enter a contract to use MewGo. If you accept these Terms for a company or other entity, you represent that you have authority to bind it. MewGo is offered for business use and is not a consumer, household, or children's service.

3. Accounts and administration

You must provide accurate information, keep it current, protect authentication credentials, and promptly notify us of suspected unauthorized access. You are responsible for activity performed through your account unless caused by MewGo's breach of these Terms. Accounts are personal to the Authorized User and may not be shared.

Customer controls which people may use its organization and brand workspaces and the roles assigned to them. Owners and administrators may invite or remove users, select brands, configure integrations, and take actions that affect Customer Content. Customer is responsible for its administrators' instructions and for promptly removing access when it is no longer authorized.

4. The MewGo service

MewGo helps teams plan, create, edit, review, schedule, analyze, export, and distribute marketing material. Features may include brand context, proof and claim controls, social and email drafting, image generation, editable designs, review history, calendars, analytics, provider integrations, and controlled agent-assisted workflows.

Features may be described as preview, pilot, beta, in development, or subject to an organization allowlist. Those features may be incomplete, change without the same notice as generally available features, or be withdrawn. We do not promise a feature, provider, model, integration, or release date unless a signed agreement expressly says so.

We may modify MewGo to improve performance or security, comply with law or provider requirements, prevent abuse, or evolve the product. We will not materially reduce a paid core capability during its then current committed subscription term without a reasonable substitute, service credit or refund required by a signed order, or a right to terminate the affected service, except when the change is required by law, security, or a third-party provider outside our control.

5. Orders, fees, and taxes

Pricing, launch fees, subscription term, included usage, renewal, payment schedule, cancellation, and any approved overage terms appear in the applicable offer, order, invoice, or checkout. Customer must pay undisputed amounts when due and provide accurate billing information. Fees are stated in U.S. dollars unless the order says otherwise and are non-refundable except as required by law or the applicable order.

Customer is responsible for sales, use, value-added, withholding, or similar taxes arising from its purchase, excluding taxes on 413 Vision's net income. If Customer must withhold tax, it will provide valid documentation and cooperate in seeking an available exemption or credit.

Stripe, Mercury, or another approved provider may process payment. Customer authorizes us and the selected provider to process payment and related transaction data according to the order and provider terms. We may suspend paid access for overdue undisputed amounts after any notice or cure period required by the order or law.

6. Customer Content

As between Customer and 413 Vision, Customer retains its rights in Customer Content. Customer grants 413 Vision and its service providers a non-exclusive, worldwide, limited license during the service term to host, copy, process, transmit, display, modify, and create requested outputs from Customer Content only as reasonably necessary to provide, secure, support, and improve MewGo for Customer and to comply with law.

Customer represents that it has the rights, permissions, notices, and lawful basis needed for Customer Content and its instructions. Customer must not submit content that infringes another person's rights, violates law, breaches a duty, or exposes sensitive personal data that MewGo has not agreed to process.

MewGo preserves version and attribution history for supported artifacts. Deleting or changing source content may not erase an immutable approval, security, billing, or legal record that must be retained under the Privacy Policy or applicable law.

7. AI features and outputs

MewGo uses artificial intelligence providers to generate or evaluate text, images, plans, revisions, and related material at Customer's request. AI output is probabilistic. It may be inaccurate, incomplete, unsuitable, offensive, not unique, or similar to content generated for others. MewGo's proof and review tools reduce risk but do not replace professional judgment.

Customer is responsible for reviewing output for factual accuracy, substantiation, intellectual property, privacy, publicity rights, accessibility, platform requirements, and legal compliance before use. MewGo does not provide legal, tax, financial, medical, or other regulated professional advice.

To the extent allowed by law and subject to third-party rights, Customer may use output created for it. 413 Vision does not claim ownership of Customer's output solely because MewGo generated it. MewGo does not warrant that output is copyrightable, registrable, exclusive, or free of third-party rights. Customer Content and private feedback do not silently train a model shared across Customers.

8. Approval and distribution

MewGo is designed around human review. An AI model or agent cannot approve its own work, verify a claim without evidence, or expand its authority. Where MewGo supports external publication or sending, the exact content and required media must satisfy the applicable approval state, and an Authorized User with distribution authority must select the destination and timing.

Scheduling content in MewGo does not guarantee delivery. MewGo may block, pause, reconcile, or require manual action if approval, mapping, credential, provider permission, media, timing, idempotency, or provider certainty cannot be verified. MewGo will not report a provider action successful when the provider response or persistence result is uncertain.

Customer remains the publisher and sender of its marketing material and is responsible for the final content, audience, destination, timing, legal disclosures, and results. MewGo does not guarantee reach, engagement, conversion, deliverability, or any other campaign outcome.

9. Connected services and Facebook Pages

When an Authorized User connects a third-party service, Customer authorizes MewGo to use the selected permissions and exchange the data required for the requested feature. Customer represents that it is authorized to connect the account and resources and to instruct MewGo to act on them. Customer's use of the provider remains governed by that provider's terms and policies.

Facebook Page posting is optional and distinct from analytics-only access. Only an Authorized User with Customer's integration and publishing authority may enable Page posting, map a Page to a brand, and schedule an exact approved artifact. MewGo may use Page permissions to list eligible Pages, read engagement or insights when enabled, and create or manage the approved Page post. Customer may disconnect MewGo locally and may revoke MewGo through Meta.

Providers may change APIs, access levels, review status, quotas, permissions, security rules, or terms outside our control. We may suspend or change an integration to comply with provider requirements or protect Customer data. We are not responsible for a provider's service, content, security, or independent acts, but we remain responsible for MewGo's handling of data under these Terms.

10. Customer responsibilities

Customer is responsible for:

• Its Customer Content, marketing claims, offers, products, services, audiences, and instructions.
• Obtaining licenses, releases, permissions, consent, and proof needed for content, images, trademarks, personal data, endorsements, and recipients.
• Complying with advertising, consumer protection, privacy, intellectual property, accessibility, email, telemarketing, contest, promotion, and industry-specific law.
• Honoring unsubscribe, suppression, consent withdrawal, and provider account obligations.
• Reviewing generated material and connected-provider actions before and after distribution.
• Maintaining reasonable devices, network access, account security, and copies of critical exported material.

11. Acceptable use

You must not use MewGo to:

• Violate law, another person's rights, or a provider's applicable terms.
• Create or distribute deceptive, fraudulent, defamatory, discriminatory, harassing, exploitative, or unlawful material.
• Send spam or marketing without required consent, identity, disclosures, and opt-out mechanisms.
• Upload malware, harmful code, or content intended to compromise a person, account, service, or system.
• Probe, scan, bypass, disable, or interfere with security, rate limits, approvals, tenant isolation, or access controls.
• Access another Customer's data, share credentials, impersonate another person, or misrepresent authority.
• Extract provider data through unauthorized automated means or sell, license, or misuse data received from a connected provider.
• Reverse engineer or copy MewGo except to the limited extent a restriction is prohibited by law.
• Use MewGo to build or benchmark a competing service without our written permission, except for internal evaluation of Customer's own use.
• Attempt to cause an AI feature or agent to reveal secrets, cross tenant boundaries, obtain unauthorized tools, or take an unapproved external action.

We may investigate suspected violations and remove or restrict affected content or access as reasonably necessary. We will use proportionate measures where practical and may preserve evidence required for security or law enforcement.

12. MewGo intellectual property

413 Vision and its licensors own MewGo, including its software, interfaces, workflows, templates supplied by MewGo, documentation, designs, trademarks, and underlying technology. Subject to these Terms and payment of applicable fees, we grant Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the service term for its Authorized Users to access and use MewGo for Customer's internal business purposes.

If you provide feedback, suggestions, or ideas about MewGo, you grant 413 Vision a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or attribution. This does not grant us a right to identify Customer publicly or use Customer Content as a case study without permission.

13. Confidentiality

“Confidential Information” means non-public information disclosed by one party to the other that a reasonable person would understand to be confidential, including Customer Content, product plans, security information, pricing, and business records. It excludes information the recipient can document was already lawfully known, independently developed without use of the information, rightfully received without restriction, or made public without breach.

The recipient will use Confidential Information only to perform or receive the service, protect it with at least reasonable care, and disclose it only to personnel and providers who need it and are bound by confidentiality duties. A recipient may disclose information when legally required if it gives notice where permitted and reasonably cooperates in seeking protection. These duties continue for five years after disclosure, and for trade secrets as long as they remain trade secrets under law.

14. Privacy and security

Our Privacy Policy describes MewGo's personal-data practices. Customer is responsible for its own privacy notices, lawful instructions, and response obligations for personal data it places in Customer Content. If the parties sign a data processing addendum, that addendum controls the covered processing.

We maintain safeguards designed for MewGo's business service, including tenant-scoped authorization, server-only credentials, private storage, bounded logs, and audited approval and provider actions. No security measure eliminates all risk. Customer must use reasonable access controls and promptly report suspected compromise to hello@mewgo.ai.

15. Suspension

We may suspend all or part of MewGo when reasonably necessary to address a security risk, unlawful use, material breach, overdue undisputed payment, provider requirement, or material harm to MewGo or others. When practical, we will give notice and an opportunity to cure before suspension. We may act immediately when delay would increase risk or violate law or provider requirements.

Suspension may stop workspace access, analytics, generation, synchronization, and provider actions while preserving read-only evidence or export access where safe and allowed. Suspension does not excuse accrued payment obligations.

16. Term and termination

These Terms begin when accepted and continue while Customer has an account or active order. Either party may terminate an order for a material breach that remains uncured 30 days after written notice, or sooner if the breach cannot be cured. Either party may terminate if the other becomes insolvent or enters a qualifying bankruptcy or similar proceeding, subject to applicable law. Customer may also terminate or decline renewal as stated in its order.

When service ends, Customer's access and provider actions stop. Customer should export material it needs before termination. Data is retained and deleted under the Privacy Policy, the applicable order, and legal requirements. Provider grants may also need to be revoked with the provider. Sections that by their nature should survive will survive, including payment, ownership, confidentiality, disclaimers, indemnity, liability limits, disputes, and general terms.

17. Warranties and disclaimers

Each party warrants that it has authority to enter this agreement. 413 Vision warrants that it will provide paid MewGo services in a professional manner consistent with generally accepted industry practices. Customer's exclusive remedy for breach of this service warranty is for 413 Vision to reperform the affected service or, if reperformance is not commercially reasonable, refund prepaid fees for the materially affected unused period.

We do not warrant uninterrupted or error-free service, preservation of every provider feature, any campaign result, or that generated content will be accurate, unique, legally protectable, or suitable for Customer's intended use. These disclaimers do not limit a right or warranty that cannot lawfully be disclaimed.

18. Indemnification

Customer will defend 413 Vision, its affiliates, and their personnel against a third-party claim arising from Customer Content, Customer's products or marketing, Customer's instructions or provider use, or Customer's material violation of Sections 6, 9, 10, or 11, and will pay damages, settlements, and reasonable legal fees finally awarded or agreed in settlement.

This obligation applies only if 413 Vision promptly notifies Customer of the claim, gives Customer control of the defense and settlement, and reasonably cooperates at Customer's expense. Customer may not settle a claim in a way that admits fault by or imposes a non-monetary obligation on 413 Vision without our written consent, which will not be unreasonably withheld. Customer has no obligation to the extent a claim was caused by 413 Vision's unauthorized modification or use of Customer Content outside these Terms.

19. Limits of liability

These limits apply to all theories of liability and allocate the risk between the parties. They do not reduce an express remedy or different cap in a signed agreement. Some jurisdictions do not permit certain exclusions, so a limit applies only to the extent lawful.

20. Governing law and disputes

Colorado law governs these Terms without regard to conflict-of-law rules. Before filing a claim, the parties will attempt in good faith for at least 30 days to resolve it through business representatives who have authority to settle. This requirement does not prevent a party from seeking urgent injunctive relief or protecting a claim from an expiring limitations period.

The state courts located in the City and County of Denver, Colorado, and the federal courts with jurisdiction over Denver will have exclusive jurisdiction. Each party consents to those courts and waives objections based on venue or inconvenient forum. The prevailing party in an action to enforce these Terms may recover reasonable attorneys' fees and costs to the extent permitted by law.

21. Changes to these Terms

We may update these Terms to reflect product, provider, legal, or security changes. We will post the updated version and effective date. For a material change that adversely affects an active paid Customer, we will provide reasonable advance notice unless law, security, or a provider requirement makes advance notice impracticable. A change does not retroactively alter an accrued claim. Continued use after the effective date constitutes acceptance, subject to any different change process in a signed agreement.

22. General terms

Neither party may assign these Terms without the other's written consent, except to an affiliate or in connection with a merger, reorganization, or sale of substantially all relevant assets if the assignee agrees to the Terms and is not the other party's direct competitor. An invalid provision will be modified to the minimum extent needed to make it enforceable, and the remaining provisions will continue. A waiver must be in writing and is not a continuing waiver.

Neither party is liable for delay caused by events beyond its reasonable control, except Customer's payment obligations. The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship. There are no third-party beneficiaries.

Notices to 413 Vision must be sent to the email and address below. Notices to Customer may be sent to its account email, an in-product notice, or the address in its order. Electronic notices are effective when sent unless the sender receives a delivery failure. Headings are for convenience only. “Including” means “including without limitation.” These Terms and incorporated documents are the entire agreement about their subject unless a signed agreement says otherwise.

23. Contact

Questions and legal notices may be sent to 413 Vision LLC, 2950 Brighton Blvd #753, Denver, CO 80216, United States, or hello@mewgo.ai.